Marriotts Smallholding
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Terms and Conditions

1. Making a Purchase

The following terms and conditions apply to all transactions on Marriotts Smallholding. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future use. To order goods through this website you must be at least 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Marriotts Smallholding  is a mail order company only. We do not allow collections or returns in person to our premises.

By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Marriotts Smallholding reserves the right, at any time, to modify, alter, or update these terms of use.

Order Acceptance and Processing All orders are accepted when your PayPal Account or credit / charge / debit card is processed. Any email or other acknowledgment of your order is merely to report that your request has been received and will be looked at, and does not in any way denote acceptance of your order regardless of any wording on the email. Marriotts Smallholding  reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order.

2. Description of Goods

All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. We always endeavour to ensure all product descriptions are correct, but advise customers to seek technical advice from qualified sources prior to ordering products.

Whilst we make every effort to reproduce the colours of the products correctly slight variations may occur during the print and photography process.

Please note that any alterations carried out to products are at the customers own risk, and as such the product guarantees may be rendered invalid.

3. Payment and Price

We are entitled to make adjustments to the price to take account of any increase in our supplier's prices or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. Any price changes will be advised and agreed prior to accepting your order. We ask that all goods be paid for on completion of order and that all funds are cleared prior to delivery. We accept most major credit and debit cards via PayPal, on the order you must provide us with your exact billing address and telephone number - the address and telephone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order.

We use Paypal transactions for our online store.

  1. With Paypal you can pay securely and safely using your credit or debit card.
  2. Paypal is the largest and most respected online payment processor on the internet.
  3. Paypal is free for you to use.
  4. All purchases made through Paypal are protected against fraud.

Please note - you DO NOT need a Paypal account. You can choose to make a payment by any standard credit or debit card by choosing that option on the Paypal checkout page.

We accept:-

In the event that there is a pricing error on the website or in our printed catalogues then Marriotts Smallholding  will not be bound to honour any orders made at that price.

4. Delivery Information

We aim to deliver your items 3-7 working days (providing items are in stock) from the time we have authorised your payment. However, some items do take a little longer due to their size, weight, and if made to order. Please note however that all delivery dates given are only and always provisional. Goods are subject to availability and delay in delivery of goods is sometimes outside of our control.

If an order cannot be successfully completed due to the purchaser being unable to accept the goods on the date agreed, then a redelivery charge may be applicable. This cost would then be borne by the purchaser.

If goods are ordered over the weekend or on a bank holiday the order date is taken as the following working day for delivery purposes. If a delivery would normally fall due over the Christmas shut down period the delivery period may be extended to a later date.

After completion of your order please check your receipt and ensure that all the details are correct. If you are in any doubt please contact our sales department immediately as post delivery changes take time and can be an inconvenience to you.

If your item is not in stock we will back order for you, or give you the option to cancel your order if you would rather not wait.

Please ensure that all goods are checked by yourself and we ask that any problems are reported to our customer services team within 72 hours of delivery.

Provided you have notified us of a problem with the goods within 28 days of the date of delivery, then we will (subject to stock availability) make good any shortage, and replace or repair any damaged items.

As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver to the address on the order and goods will not be left without a signature unless authorised by the person named on the order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk.

5. Cancellations and Returns

In the unlikely event that you are not satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days from the day after the date of delivery. To exercise your right of cancellation you must give written notice by post, email or fax, giving details of goods ordered and the delivery details. For full details of how to return goods please contact our customer services team.

All non faulty goods must be returned within 7 working days starting from the day after receipt of the goods, and we ask that all goods are returned safely, preferably in their original packaging. Please note that a collection charge will be implemented for all non faulty returns, and that this must be paid prior to any collection being processed. We will refund your money on orders within 28 days of cancellation less any delivery cost as detailed previously. Returns outside 28 days will not be accepted. Any returns notified after 7 days but within 28 days may be subject to an additional 20% restocking charge. On cancellation for any reason, you must return the goods at your own cost unless we agree otherwise or we confirm that you may dispose of the goods. Where the goods are being returned because they are faulty, incorrect or damaged then we will meet the cost of the return, but we ask that you allow us to nominate the carrier.

Should you decide to return goods yourself via a courier service of your own choice then please note that this is done entirely at your own risk, and you should always ensure that you obtain proof of postage / delivery for your reference. Always inform our customer services team regarding the details of any goods you intend to return. Please note that we can only accept returned items from registered courier services, and that customers are unable to return items in person.

If you have any questions regarding cancellations, or returns then please contact our customer services team.

6. Other

You will own the goods once we have received your payment in full. We will issue you with an electronic invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.

Disclaimer and Limitations on MARRIOTTS SMALLHOLDING (A & L MARRIOTT) Liability

WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, MARRIOTTS SMALLHOLDING (A & L MARRIOTT) DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCTS PURCHASED FROM MARRIOTTS SMALLHOLDING (A & L MARRIOTT), ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN BY THEIR MANUFACTURERS DIRECTLY. SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST MARRIOTTS SMALLHOLDING (A & L MARRIOTT), BUT ONLY AGAINST THE PERSON GIVING THEM.

MARRIOTTS SMALLHOLDING (A & L MARRIOTT) ARE RETAILERS AND NOT TECHNICAL EXPERTS. ALL MARRIOTTS SMALLHOLDING ARE INSTRUCTED NOT TO GIVE ANY FORM OF TECHNICAL ADVICE. IF YOU HAVE A TECHNICAL QUERY IT SHOULD BE DIRECTED TO A SUITABLY QUALIFIED PROFESSIONAL. YOU AGREE THAT ANY ADVICE GIVEN BY A MEMBER OF MARRIOTTS SMALLHOLDING (A & L MARRIOTT) WILL NOT BE RELIED UPON WITHOUT VERIFICATION WITH A SUITABLY QUALIFIED PROFESSIONAL. MARRIOTTS SMALLHOLDING (A & L MARRIOTT) ACCEPTS NO RESPONSIBILITY FOR ANY DAMAGE CAUSED BY YOUR RELIANCE ON ANY SUCH ADVICE.

MARRIOTTS SMALLHOLDING (A & L MARRIOTT) RESERVES THE RIGHT TO AMEND THE TERMS OR TERMINATE THE TRADE ACCOUNT SCHEME AT ANY TIME. ANY SUCH CHANGES WILL BE DOCUMENTED ON THIS WEBSITE.

THE QUANTITY OF STOCK SHOWN ON THE WEBSITE SHOULD BE USED AS A GUIDE ONLY, AND IT DOES NOT GUARANTEE THAT STOCK CAN BE ALLOCATED TO AN ORDER. WHILST MARRIOTTS SMALLHOLDING (A & L MARRIOTT) WILL MAKE EVERY EFFORT TO ENSURE THE QUALITY SHOWN IS ACCURATE, WE CANNOT BE HELD LIABLE FOR ANY ERRORS THAT MAY OCCUR FROM TIME TO TIME WITH REGARD TO STOCK AVAILABILITY. CUSTOMERS WILL BE ADVISED OF ANY SHORTAGES BY OUR CALL CENTRE.

 

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